FAQ's

FAQ

Q: What type of jewellery does Bella offer?

A: Bella offers a wide range of jewellery, including earrings, necklaces, bracelets, rings, and more. We have something for everyone, from classic and timeless designs to bold and trendy pieces.

Q: Where does Bella source its jewellery from?

A: Bella sources its jewellery from designers all over the world, both established and emerging. Our team of experts hand-selects only the best pieces to ensure quality, craftsmanship, and uniqueness.

Q: How do I know if a piece of jewellery is right for me?

A: At Bella, we provide detailed product descriptions and images for each piece of jewellery to help you make an informed decision. If you have any questions or need additional information, our customer service team is always available to assist you.

Q: Is shopping at Bella secure?

A: Yes, shopping at Bella is completely secure. We use industry-standard SSL encryption to protect your personal and financial information, and we never store your credit card information.

Q: Can I return or exchange an item I purchased from Bella?

A: Yes, we offer a 30-day return policy for items that are in their original condition. If you need to make a return or exchange, please contact our customer service team for assistance.

Q: How long will it take to receive my order from Bella?

A: Delivery times vary depending on your location and the item you've ordered. We will provide an estimated delivery date at checkout, and you will also receive tracking information once your order has been shipped.